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Business Consultancy

PROCESS IMPROVEMENT

SOP (Standard Operating Procedures) Development and Implementation

 

Standard Operating Procedures (SOPs) are written documents or work instructions that detail all of the steps involved in a procedure or process. The SOP development services include end-to-end level mapping of processes and formatting SOPs to your template and organization structures.

 

Analyze operational data to drive better business results.

 

Gain insight into the actual flow of business processes, find causes of process inefficiencies, exceptions, unusual transactions, bottlenecks, deviations, weaknesses & risks.

 

Real-time insights into actual business process steps create continuous opportunities for improvement.

Analyze, optimize and rethink each process to achieve tactical changes that could increase efficiency.

 

Decrease resource needs, free up working capital.Optimize resource allotment to focus on strategic initiatives, instead of letting employees spend countless hours on mundane manual activities.

Process Improvement is accomplished by:

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  • Defining the process (how it is done now)

  • Measuring process performance (establishing a base line)

  • Stabilizing the process (removing variation)

  • Improving the process (how it should be done)

  • Ensuring that process is maintained through measurement and management

 

By implementing integrated, efficient and flexible improvement processes, Umur Management Consulting ensures that our clients are able to adjust to rapidly changing marketplace, reduce delays and enhance customer satisfaction, encourage collaboration with partners and customers and optimize utilization of resources.

INNOVATION

Innovation Management – Definitions

  • Idea

    • ​Opinions or suggestions that can lead to potential innovations that generate incremental or substantial value

  • Innovation

    • ​A new method, idea, or device, and the process of generating value from the new concept

  • Innovation Management

    • ​The systematic development of innovations in an organization

    • Including designing and implementing business processes, workflows, systems, and activities

    • To generate insights, creative ideas, evaluate them, develop business cases, prioritize, experiment

    • Execute projects based on the new concepts developed to manage innovation investments

 

Ten Types of Innovation

1. Profit Model: How you make money

2. Network: How you connect with others to create value

3. Structure: How to organize and align your talent and assets

4. Process: How you use signature or superior methods to do your work

5. Product Performance: How you develop distinguishing features and functionality

6. Product System: How you create complementary products and services

7. Service: How you support and amplify the value of your offerings

8. Channel: How you deliver your offerings to customers and users

9. Brand: How you represent your offerings and business

10. Customer Experience: How you foster compelling interactions

Success Factor "INNOVATION"

– What does the term "innovation" mean to your company?

– What is the management's position on innovation?

– Does your company have innovation management? If so, what is it like? If not, why not?

– Are customer wishes and needs coupled to innovations?

– What inhibits innovation in your company?

Conclusions

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  • Innovation management is an emerging tool for exploiting agility and delivering greater value

    • ​Number of innovation management standards under development

  • Innovation management has intersection with various planning and decision-making processes

  • Integrate innovation management with business and enterprise architecture to provide

    • ​Architecture context

    • Platform for assessment, planning, execution, and evaluation

BRAND & MARKETING

Brand

Conduct and complete brand audit and analysis in line with consumer insights and stakeholder expectations;

Establish brand design system, architecture and governance for all key communications and applications; and provide guidance on execution for brand experience, activation and expression.

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Strategic Consulting

We First partners with clients to help them define, frame and share their brand story to answer these critical questions.

  • How do you tell the story of the good work your company is doing in ways that build your brand reputation, employee productivity and customer sales?

  • How do you seamlessly integrate your company and product brand storytelling in ways that are meaningful and mobilizing to employees and customers?

  • How do you protect your brand against consumer activism and inspire employees and customers to promote your company and products?

  • How do you market the relationship between your corporate communications, sustainability, cause marketing and Foundation work to earn greater brand trust, loyalty and sales?

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We First provides strategic consulting and training to help companies tell the story of the good work they do in ways that build their business.

Areas of Expertise

  • Brand Promise Definition

  • Brand Narrative Framing

  • Sustainability Storytelling

  • Internal Brand Storytelling

  • Corporate and Product Brand Story Integration

  • Sustainability, and Foundation Story Integration

  • Customer Community Architecture and Engagement

  • Cause Marketing Storytelling and Activation

 

Methodology

Umur Management consulting believes the brands must rethink their marketing in light of the impact of the web, social media, and smartphones. Customer are now well-informed, media-savvy, and locked in dialogue with brands.

 

Most importantly, they are demanding greater social responsibility from brands in return for their purchases and loyalty.That way, brands share their stories that inspire employees, customers and the media to promote the brand, build its business, and scale its social impact.

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Marketing

 

We are capable of providing a wide range and depth of resources to address today’s most critical marketing issues. We invite you to read more about our various sales and marketing service lines below:

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  • Marketing Strategy

  • Creating excess shareholder value through branding

  • Primary and secondary market and industry research/analysis

  • Customer Relationship

  • Customer mapping and field research

  • Marketing capability building

  • Competitive landscape analysis

  • Focus group administrations

  • Customer loyalty programs

  • Market share expansion

  • Distribution channels development

  • Marketing spending efficiency

  • Pricing strategy

  • Digital Marketing

Süreç İyileştirme
Ä°novasyon
Marka&Pazarlama

For best performance in your business management

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